CHANTILLY, VA -- (Marketwire) -- 08/14/08 -- Meridian Knowledge Solutions LLC, a providerof enterprise learning and knowledge management software, has licensed itslearningmanagement system (LMS) software to Memphis, Tenn.-headquarteredAutoZone, Inc. to help the company improve the delivery and administrationof professional training programs. AutoZone is the leading retailer -- anda leading distributor -- of auto parts and accessories in the UnitedStates. AutoZone has more than 4,000 employees in 48 states, plus theDistrict of Columbia and Puerto Rico. The company also has 130 stores inMexico.Once AutoZone puts Meridian's LMS into service, the auto parts retailerbelieves it can tap the software to improve the way:
-- employees, known as "AutoZoners," deliver advice to customers;
-- managers evaluate the results of training; and,
-- trainers develop and report onlearning.
"We believe the LMS will give AutoZoners a single place to turn forreliable and accurate training, which will help them quickly deliver thebest advice to our customers," said Anita Mills, manager of Training &Development at AutoZone. "Trustworthy advice is what our customers havegrown to expect from AutoZone, and we feel Meridian's LMSwill give AutoZoners an easier way to tap into our accumulated know-how."
One way that AutoZone aims to streamline training is by providing new hireswith access to the LMS. For example, when the LMS is installed, AutoZonewill give new employees one, online location to access a prescribed"learning path" that teaches each newly hired AutoZoner basics such ascustomer service, sales techniques and managing inventory. Aftercompleting the training program, new hires would be considered "AutoZoneCertified."
The Meridian LMS will help AutoZoners keep tabs on their job-relatedcertifications and licenses. The LMS will also allow AutoZoners to developpersonalized training profiles in either English or Spanish.
"The training profiles that employees can create with our LMS are notunlike the kind of social networking profiles that people build to catalogtheir accomplishments, certifications and awards," said Roy Haythorn, vicepresident of Sales and Marketing for Meridian. "Our LMS profiles helpemployees take charge of their professional and on-the-job education andgive managers a quick and easy way to assess their workers' skills andknow-how."
"We still intend to offer a mix of online and classroom training, but theLMS will help us eliminate certain types of printed training that can bebetter done over the web," said Mills. "Building a better learningexperience for AutoZoners will ensure customers continue to get the advicethey trust. And we feel our new LMS will help us create that experience."
About Meridian
Our flagship product, Meridian Global LMS, integrates learning contentmanagement, workforce analytics, knowledge management, and competencymodeling in one learning management system (LMS). In addition to MeridianGlobal LMS, we provide professional services, courseware development, andhosting services.
We serve 4.5 million users at more than 200 public- and private-sectoremployers. And our software is used by companies that range in size from900,000 employees to less than 100 workers. Our clients include AutoZone,Panera Bread, the U.S. Air Force, the U.S. Navy, Whirlpool and more than 80federal, state and local governments.
We are the number one ranked learning-technology company for customerloyalty. Our award-winning software aims to deliver learning, distributeknowledge, and sharpen business skills, which will make you a leader inyour industry. Our Chantilly, Va.-based company is a wholly ownedsubsidiary of Visionary Integration Professionals.
To learn more, visit http://www.meridianksi.com
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