GRAPEVINE, TX -- (Marketwire) -- 11/20/08 -- Automotive Resources International (ARI), aleading global fleet solutions provider specializing in complex car andtruck fleets, held its grand opening celebration at its just-completedWestern Operations Center, located in Grapevine, Texas, today.Attendees, including ARI clients and other fleet professionals from theGreater Dallas Metroplex, auto manufacturers and truck upfitters, GrapevineChamber of Commerce representatives and local elected officials, toured the27,000 square foot facility and heard presentations by ARI seniormanagement.
Operations at the facility got underway in December 2007 with just ninetechnicians while construction was still ongoing. Year to date, 75additional technicians have been hired. The center operates in tandem withARI's call center in Maple Shade, NJ, providing customer support 24/7/365to a nationwide customer base. Over 1.9 million customer calls have beenprocessed by all ARI technicians year to date. By the second quarter of2009, ARI plans to run the Grapevine facility 24/7. Total capacity of theCall Center is 170 technicians. In addition, the facility supports ARI'ssales operations as well.
In his opening remarks, Bill McKee, ARI President, said, "We believe theopening of Grapevine will allow ARI to remain the industry leader inproviding exceptional customer service. From this western hub, we willstrengthen and expand our relationships with the 250 customers who arebased in the southwest region and bring ARI operations closer to thoseclients north and west of Grapevine -- a half-way point, if you will, toour east coast headquarters."
ARI's southwestern sales office and ARI's subsidiary, FBE, have beenlocated in the Dallas area since 1976 and 1992 respectively. "Havingalready hired all of the best technicians in the greater South Jersey andPhiladelphia area, we knew we needed to look elsewhere," remarked FrankCardile, senior vice president, operations. "We knew that the GreaterDallas Metroplex held the necessary talent pool to meet our highstandards."
A 2007 study reinforced Grapevine to be most conducive to its businessexpansion based on proximity to workforce, travel convenience, cost ofliving and reasonable housing.
"There is an excellent labor pool in this Grapevine area, and we arethrilled with the number of well qualified people who are anxious to becomepart of our organization," said Barbara King, call center manager. "Infact, we are looking forward to meeting some great candidates at the CareerFair for Military Veterans and Military Spouses at Texas Stadium onDecember 4."
About ARI
ARI, a subsidiary of Holman Enterprises based in Mt. Laurel, N.J., is anindustry leader and the largest privately-held fleet leasing and managementcompany in the world. As a single-source fleet management leader, ARIcustomizes innovative solutions that streamline fleet operations, helplower the cost of fleet ownership and create long-term value for customers.
Today, with a workforce numbering more than 1,200 and offices throughoutthe U.S., Canada, Mexico, Puerto Rico and Europe, the company manages morethan 2,000 outsourced fleets (over 650,000 autos and trucks) in NorthAmerica and, combined with its strategic partners, more than 2 millionfleet vehicles globally.
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Contact:
Joanne Vencius
ARI - Automotive Resources International
(856) 787-6548
jvencius@arifleet.com