Flexible Accounts solution. The Openet Flexible Accountssolution enables Tier 1 service providers to define and managesophisticated account types and billing plans tailored to address thespecific needs of different customer types, including families,organizations and students.To accommodate increasing adoption of data services and to providecustomers with increased levels of personalized service, Tier 1 serviceproviders require the capability to offer a variety of billing and accountmanagement options.
Openet's Flexible Accounts solution delivers unparalleled flexibilityin accounting possibilities, including:
-- Hybrid Billing Plans: Enables automatic monthly top-up of pre-paid balance without a contract requirement.-- Flexible Family Plans: Enables parents to designate children with pre- paid services on their post-paid plan -- providing parents new levels of control over their children's cell phone use.-- Hybrid Accounts: Allows creation of an account with any combination of pre- and post-paid plans.-- Corporate Account Options: Enables organizations to control which calls charge the corporate account, by whom, and when. For example, calls made during normal working hours or to specific numbers are automatically charged to the corporate account. All other calls are automatically charged to the individual subscriber.
"With increasing competition, Tier 1 service providers can't offercookie-cutter billing and account management plans if they hope to reducecustomer churn and increase loyalty," said Niall Norton, Openet CEO. "TheOpenet Flexible Account solution enables carriers to offer sophisticated,personalized account management services that provides their subscriberswith new levels of control."
About Openet
Openet is a leading worldwide provider of event processing and transactionmanagement solutions. The Transactional Intelligence of the company'ssolutions extracts increased value from diverse service provider networks,enabling rapid introduction of new services and reliable, cost-effectivemanagement of existing services. Openet is focused on deliveringbest-in-class network edge solutions and specialized engagement processesthat create business value from network activity. A global company,Openet's implementations include long-running engagements with the world'sleading service providers such as British Telecom, Orange, AT&T and VerizonWireless. For more information, visit www.openet.com.
Contacts:
Andrea Kavanagh
Openet
+353 1 629 6456
Email Contact
Megan Lane
SHIFT Communications
(617) 779-1854
Email Contact