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Public Companies : Telecommunications


Phonoscope and Extreme Networks Play Leading Role in Disaster Recovery for Houston Following Hurricane Ike

Sep 26, 2008 - 6:36:01 AM

News Source MARKET WIRE

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SANTA CLARA, CA -- (Marketwire) -- 09/26/08 -- Following the flooding and destructionbrought by "Hurricane Ike" throughout the Houston area last week, ExtremeNetworks, Inc.'s (NASDAQ: EXTR) Ethernet network solutions and accountteams helped answer the call for metro service provider Phonoscope, whichcarried out its disaster recovery procedures helping hundreds of itscustomers regain communications and data.

Phonoscope met the challenge last week to reinstate fiber-based opticEthernet connectivity for businesses and government agencies in the hoursand days following the powerful hurricane. Disaster recovery planningstarted early beginning with strategy meetings to review and updatePhonoscope's emergency procedures prior to the onset of the hurricaneseason. As Hurricane Ike loomed in the gulf, the network team began toexecute its strategy as early as the Thursday prior to landfall for thestorm. Hurricane Ike hit at daybreak on Saturday, September 13, with 100mph winds and immense rainfall.

Kurt Rushe, Network Operations Manager for Phonoscope, stated that,"Phonoscope's Network Operations Center personnel were continuouslyavailable through the duration of the storm and answered close to 3,000calls as Hurricane Ike approached and immediately following. As soon asthe storm passed through, Phonoscope's NOC, data, operations, and fieldpersonnel immediately began implementing restoration measures providing thespeediest restoration of service record of any utility in the affectedarea."

Phonoscope has provided Gigabit Ethernet LAN services to the Houston areaover the last decade and was presented with a critical challenge of rapidlyand efficiently delivering network services to those public safety,municipal, enterprise businesses, school districts, and universitiesadversely affected by the storm. At the peak of the outage, up to 700network devices were out of commission; however, in less than a week 90% ofcustomer services were restored.

"We were very pleased that following Hurricane Ike, everything came back upand online almost perfectly, once we had the benefit of power to thebuildings," said Robert Jacobs, Network Director for Phonoscope. "We had noreconfigurations lost from the many power cycles and hits that weexperienced with our switches. Further, we have even had several ofExtreme Networks' Summit® and BlackDiamond® Ethernet switches runningat a hot 62 Celsius, operating without air conditioning over fourconsecutive days following the storm, yet they have continued to deliver."

Phonoscope tackled the challenge of reinstating network services,everything from aggregation nodes to well over a thousand ExtremeNetworks® edge switches located in customer sites through the GreaterHouston area. Baytown was also hit hard by the storm, and Phonoscope wasable to rapidly power up network services for critical care medicalfacilities and other enterprise customers in that area. In some cases,the only form of voice communication available in the area was due to theIP network.

While some switches were damaged due to flood waters, Phonoscope airfreighted replacement devices and Summit X450 and Summit X250s which aresimple to reinstall. "What shined was the use of Extreme NetworksEPICenter® management software for switch configuration, giving us thecapability to make changes rapidly across the network for many clients,"said Jacobs. "A customer may have had just one flight of power, so entirenetworks and Layer 2 VLAN topologies were shifted on the fly to where theywould be best utilized."

"We have been honored to work with Phonoscope over the last decade and tohave assisted them to recover network services at such a critical timefollowing such a large storm last week," said Paul Hooper, chief marketingofficer for Extreme Networks. "This successful outcome is a testament tothe commitment of many professionals and the simplicity, flexibility andoverall resiliency of Ethernet networking."

About Phonoscope

Since 1953, Phonoscope has provided telecommunications technology solutionsto the Houston area. Phonoscope has pioneered the deployment of leadingedge services, including the nation's first 10 gigabit EthernetMetropolitan Area Network. The company is a facilities based provider withover 800 commercial on-net buildings that reach seven counties with over9,000 route miles of fiber. Phonoscope services include Ethernet datacircuits, Internet access, telephony, HD video conferencing, CableTelevision, and customer video and network solutions.

For more information, visit: http://www.phonoscope.com

About Extreme Networks, Inc.

Extreme Networks provides converged Ethernet networks that support data,voice and video for enterprises and service providers. The company'snetwork solutions feature high performance and high availability switchingthat deliver insight and control enabling customers to solve theirreal-world business communications challenges. Operating in more than 50countries, Extreme Networks provides wired and wireless secure LANs, datacenter infrastructure and Service Provider Ethernet transport solutionsthat are complemented by global, 24x7 service and support. For moreinformation, visit: http://www.extremenetworks.com

Extreme Networks, Summit, EPICenter and BlackDiamond are either registeredtrademarks or trademarks of Extreme Networks, Inc. in the United Statesand/or other countries.

This announcement contains forward-looking statements that involve risksand uncertainties, including statements regarding the performance, speedand availability of the BlackDiamond modular switches, Summit fixedswitches, and EPICenter management software. Actual results could differmaterially from those projected in the forward-looking statements as aresult of certain risk factors, including, but not limited to product andnetwork configuration. We undertake no obligation to update theforward-looking information in this release. More information aboutpotential factors that could affect our business and financial results isincluded in our filings with the Securities and Exchange Commission,including, without limitation, under the captions: "Management's Discussionand Analysis of Financial Condition and Results of Operations," and "RiskFactors."

Image Available: http://www2.marketwire.com/mw/frame_mw?attachid=842838

For more information, contact:
Extreme Networks Public Relations
Greg Cross
408/579-3483
Email Contact



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